Royal Borough of Windsor & Maidenhead News Release

Published: 12 January 2024

Bin crews are continuing collections on scheduled days across the borough, so please leave bins out as normal. Crews will pick up as many bins as they can access safely. If your bin is not collected, this will likely be because of the flooding situation prohibiting access – please leave it out and it will be collected as soon as practically possible.

Stephen Evans, the council’s Chief Executive, said: “This has been a very distressing situation for everyone who has been impacted. Although the flood waters are receding, the situation is not over and there will continue to be disruption to those areas which are acutely affected. As we move from emergency response to recovery, I want to express my immense gratitude to all organisations and individuals who have worked so well together and acted quickly to support our communities and vulnerable people.

“These include police and fire services, council colleagues and contractors, parish councils, the Environment Agency, Berkshire Lowland Search and Rescue, flood wardens, other volunteers, as well as the private, voluntary and independent sectors, who have all played a critical part to safeguard lives and keep residents safe.

"We are continuing to work with emergency services, partners and communities to provide support the best we can to those affected, while working to get the borough back to normal as soon as possible. We’d like to thank everyone for your ongoing support and patience during the clear-up.”

Tim Readings, Group Manager at Royal Berkshire Fire and Rescue Service, added: “We really appreciate the support and patience of everybody that has been impacted by the floods. Flooding has a serious and devastating impact on our communities as seen over the last week.

“During this week, we visited over 90 properties in Wraysbury to check on the welfare of residents. We worked closely with our partners to support those affected residents.

“As we move forward, we want to reassure our residents that while flooding continues to have a significant impact, we are also more familiar with how best to work with our partners to respond to the impacts of adverse weather. From this, we've got some well-established mechanisms for drawing on everyone's expertise to respond to these emergencies together.”